Live Arrival Guarantee on all plants
I am located in Japan and all orders will be shipped direct from Tokyo, Japan.
If it is your first time importing a plant, don’t hesitate to ask me anything. I have helped plenty of people with their first time plant imports. 🙂
All orders will require a signature upon delivery.
I will give you a schedule for your order with the shipping date. If you need to change the shipping date, just let me know.
Free shipping and phytosanitary certificate for all orders $300 and above.
[LIVE ARRIVAL GUARANTEE]
If your plant arrives dead, please send me pictures or a video and I will replace it.
I also have a 7 day replacement policy for all my plants. If your plant dies within 7 days after being delivered, I will replace your plant.
In order to qualify for my Live Arrival Guarantee, please keep an eye on your shipping and open the package as soon as you receive your plant.
If there has been a delivery attempt but the package returns to the post office, your plant will not be eligible for a replacement anymore.